Information and communication technology has completely changed the way business is lead and the way certain business activities are done. The development of information technology through history shows how new technologies and creative solutions are constantly being developed. Information systems have accelerated the process of completing numerous tasks, but also provided additional support in various sectors. Information and communication technology includes systematic data collection, storage and processing of information, and is therefore most often used as a decision-making aid. Given the wide variety of problems and decisions faced by managers in business, there is a whole range of methods to be chosen from so the decision process can be adapted to the problem itself and thus the best solution can be chosen. The information system can also play a major role in the organization in achieving competitive advantage, but also to increase its success. The aim of this paper is to demonstrate how to successfully build a high-quality information system, to avoid the risks that may arise and to show in which specific areas it can be used to achieve optimal results. If all of the above methods and steps are applied, information and communication technology will provide an extremely good basis for further progress and innovation and will prove to be a strategically important element in business.